Terms and Conditions
Terms and Conditions Policy
1. Introduction
1.1 These terms and conditions apply to all sales of art and accessories by Skinny Ltd. trading as Wild Like Art, with registered address Unit B, 53 Underhill Road, London, SE22 0QR and email address support@wildlikeart.com (hereinafter referred to as "Wild Like Art", "we", "us" or "our"). By using our website and placing an order with us, you agree to be bound by these terms and conditions.
2. Ordering
2.1 You can place an order with us by selecting the items you wish to purchase and adding them to your shopping cart.
2.2 All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the goods have been dispatched (the "Dispatch Confirmation"). The contract between us will only be formed when we send you the Dispatch Confirmation.
2.3 Once we receive your order we will then schedule the art/item to be printed, we generally fulfil our Art Print and all other product orders between 3-6 days, aside from busy periods such as Christmas. We work operate the business this way so that we don't have to hold large amounts of inventory on hand allowing us to hold a wider range of goods.
2.4 We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.
3. Price and Payment
3.1 The prices payable for goods that you order are as set out on our website. Prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the website.
3.2 We reserve the right to change prices without notice.
3.3 Payment can be made by credit or debit card, PayPal or any other payment method we make available to you on the website.
4. Product Description
4.1 We take all reasonable care to ensure that all details, descriptions, and prices of products appearing on our website are accurate. However, we do not guarantee that the descriptions are error-free.
4.2 The colours of the products that appear on the website will depend on many factors including your monitor or screen settings, and we cannot guarantee that your monitor or screen will accurately display such colours.
5. Delivery
5.1 We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate.
5.2 Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order, unless a longer delivery period is specified on the website or agreed with you.
5.3 We will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery.
6. Returns and Refunds
6.1 If you are not entirely satisfied with your purchase, you may return the item(s) within 14 days of receipt for a refund or exchange. To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.
6.2 To start a return, you can contact us at support@wildlikeart.com with details of your Order No.
6.3 If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
6.4 You will be responsible for the cost of returning the item(s) to us, unless the item(s) are faulty or not as described. We will process the refund due to you as soon as possible and, in any case, within 30 days of the day we received the returned item(s).
7. Intellectual Property Rights
7.1 All intellectual property rights in the website and its content are owned by us or our licensors.
7.2 You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.
8. Limitations of Liability
8.1 Nothing in these terms and conditions will:
(a) limit or exclude our or your liability for death or personal injury resulting from negligence;
(b) limit or exclude our or your liability for fraud or fraudulent misrepresentation;
(c) limit any of our or your liabilities in any way that is not permitted under applicable law; or
(d) exclude any of our or your liabilities that may not be excluded under applicable law.
8.2 The limitations of liability set out in this Section and elsewhere in these terms and conditions:
(a) are subject to the preceding paragraph; and
(b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided in these terms and conditions.
8.3 To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
8.4 We will not be liable to you in respect of any special, indirect or consequential loss or damage.
9. Governance and Jurisdiction
9.1 These terms and conditions will be governed by and construed in accordance with the laws of United Kingdom and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England & Wales.
10. Contact Us
10.1 If you have any questions about these terms and conditions or any aspect of our service, please contact us at support@wildlikeart.com
10.2 These Terms and Conditions were last updated on the 24th May 2023.